{"id":2772,"date":"2021-06-30T11:22:19","date_gmt":"2021-06-30T09:22:19","guid":{"rendered":"https:\/\/toto.hr\/split\/uvjeti-i-odredbe\/"},"modified":"2026-02-25T11:16:26","modified_gmt":"2026-02-25T10:16:26","slug":"uvjeti-i-odredbe","status":"publish","type":"page","link":"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/","title":{"rendered":"Uvjeti i odredbe"},"content":{"rendered":"\n<section class=\"c-hero c-hero--has-overlay\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"500\" src=\"https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2025\/09\/hero-6.jpg\" class=\"c-hero__background-image\" alt=\"hero 6\" srcset=\"https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2025\/09\/hero-6.jpg 1440w, https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2025\/09\/hero-6-300x104.jpg 300w, https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2025\/09\/hero-6-1024x356.jpg 1024w, https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2025\/09\/hero-6-768x267.jpg 768w, https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2025\/09\/hero-6-970x337.jpg 970w, https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2025\/09\/hero-6-600x208.jpg 600w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\"><div class=\"o-container\"><div class=\"o-row\"><div class=\"o-col-12\"><h1 class=\"c-hero__heading\">Terms &amp; Conditions<\/h1><div class=\"c-hero__description\">\n<p>OP\u0106E INFORMACIJE O TVRTKI<\/p>\n<\/div><\/div><\/div><\/div><\/section>\n\n<section class=\"o-container u-pt-4 u-pt-6@md\"><div class=\"o-row\"><div class=\"o-col-12\"><h3 class=\"u-mb-0\">Toto Travel<\/h3><p class=\"u-font-medium u-text-gray-300 u-mb-3 u-h6\">Drifter jdoo  <\/p><\/div><\/div><\/section>\n\n<section class=\"wp-block-toto-notes o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><ul class=\"o-list-bare\"><li><strong class=\"u-font-medium u-text-gray-300\">Telefon:  <\/strong>+385 99 757 4222<\/li><li><strong class=\"u-font-medium u-text-gray-300\">E-po\u0161ta:  <\/strong>info@toto.hr<\/li><\/ul><\/div><div class=\"o-col-9@lg\"><ul class=\"o-list-bare\"><li><strong class=\"u-font-medium u-text-gray-300\">Adresa:  <\/strong>Trumbi\u0107eva obala 2, 21000 Split, Hrvatska<\/li><li><strong class=\"u-font-medium u-text-gray-300\">Identifikacijski broj tvrtke (OIB):  <\/strong>43446457122<\/li><\/ul><\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\">Toto travel<\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Toto Travel (Drifter jdoo), u daljnjem tekstu \u201eOrganizator\u201c, pru\u017ea usluge izleta brodom, transfera, najma brodova i dodatnih usluga u okviru pravnog okvira tvrtke za iznajmljivanje brodova u skladu sa zakonima Republike Hrvatske i Europske unije.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong>GENERAL CONDITIONS OF TRAVEL<\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Ovi Uvjeti i odredbe primjenjuju se na sve rezervacije izvr\u0161ene putem web stranice Toto Travela na <a href=\"http:\/\/www.toto.hr\">www.toto.hr<\/a> , rezervacije izvr\u0161ene u uredu Toto Travela (Trumbi\u0107eva obala 2, Split), kontaktiranjem ureda na info@toto.hr, telefonom ili posredovanjem partnera.<\/p>\n\n\n\n<p>Potvrdom rezervacije, kupac potvr\u0111uje da je pro\u010ditao, razumio i prihvatio ove Uvjete i odredbe.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong>DEFINITIONS<\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Organizator \u2013 Toto Travel (Drifter jdoo).<br\/> Kupac \u2013 svaka osoba koja vr\u0161i rezervaciju za sebe ili za grupu.<br\/> Usluga \u2013 bilo koja usluga izleta, transfera, najma ili najma plovila koju nudi Organizator.<br\/> Partner \u2013 bilo koja pravna osoba ili posrednik koji nudi usluge rezervacije u ime svojih klijenata.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong>BOOKING AND PAYMENT OPTIONS<\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Rezervacija se smatra potvr\u0111enom kada Organizator primi uplatu (najmanje) pologa u iznosu od 50% ukupne cijene rezervacije. Rezervacija ne\u0107e biti potvr\u0111ena bez uplate unaprijed.<br\/> Nakon primitka uplate, Organizator \u0107e poslati potvrdu rezervacije. <br\/><br\/>U slu\u010daju uplate akontacije radi potvrde rezervacije, preostali iznos mora biti upla\u0107en najkasnije 14 (\u010detrnaest) dana prije polaska.<\/p>\n\n\n\n<p>Organizator nudi tri na\u010dina pla\u0107anja:<br\/> &#8211; Pla\u0107anje gotovinom ili karticom u putni\u010dkom uredu Toto<br\/> &#8211; Pla\u0107anje karticom u slu\u010daju online rezervacije na <a href=\"http:\/\/www.toto.hr\">www.toto.hr<\/a><br\/> &#8211; Bankovni prijenos (podaci o bankovnom ra\u010dunu bit \u0107e poslani na zahtjev)<br\/> &#8211; Pla\u0107anje putem Teya poveznice za pla\u0107anje<\/p>\n\n\n\n<p>NAKNADA ZA OBRADU PLA\u0106ANJA (TEYA PAYMENT LINK)<br\/> Pla\u0107anja izvr\u0161ena putem Teya poveznice za pla\u0107anje podlije\u017eu dodatnoj naknadi za obradu od 3% ukupne cijene rezervacije. Ova naknada pokriva administrativne tro\u0161kove i tro\u0161kove obrade pla\u0107anja. <\/p>\n\n\n\n<p>Odabirom pla\u0107anja putem Teya poveznice za pla\u0107anje, kupac izri\u010dito pristaje na dodatnu naknadu za obradu od 3%.  <\/p>\n\n\n\n<p>Organizator zadr\u017eava pravo otkazati bilo koju rezervaciju ako uplata nije primljena u dogovorenim rokovima.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong>PRICES AND SERVICE DETAILS<\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Sve cijene su izra\u017eene u EUR osim ako nije druga\u010dije navedeno.<\/p>\n\n\n\n<p>Organizator zadr\u017eava pravo prilagodbe cijena u slu\u010daju zna\u010dajnih promjena operativnih tro\u0161kova (pove\u0107anje cijene goriva, pristojbe lu\u010dke uprave, porezi ili drugi tro\u0161kovi izvan razumne kontrole). Svaka promjena cijene bit \u0107e priop\u0107ena putniku prije polaska. <\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong>INCLUSIONS AND ADDITIONAL COSTS<\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Grupni (dijeljeni) izleti brodom koje organizira Toto Travel uklju\u010duju prijevoz brodom, posadu, gorivo i sigurnosnu opremu.<\/p>\n\n\n\n<p>Privatni izleti brodom i najam broda sa skiperom uklju\u010duju privatni prijevoz brodom, posadu, gorivo i sigurnosnu opremu, osim ako nije druga\u010dije navedeno u ponudi.<\/p>\n\n\n\n<p>Luksuzni privatni izleti brodom uklju\u010duju privatni prijevoz brodom, posadu, gorivo, fla\u0161iranu vodu, ru\u010dnike, pi\u0107e dobrodo\u0161lice i sigurnosnu opremu.<\/p>\n\n\n\n<p>Najam plovila bez posade uklju\u010duje dnevni najam plovila i potrebne sigurnosne opreme. Gorivo nije uklju\u010deno i dodatno se napla\u0107uje. <\/p>\n\n\n\n<p>Ulaznice, hrana, pi\u0107e i ostale usluge koje nisu izri\u010dito uklju\u010dene nisu uklju\u010dene u cijenu i dodatno se napla\u0107uju.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong>SECURITY DEPOSIT (BAREBOAT RENTAL)<\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Za najam plovila bez posade, Organizator zahtijeva povratni polog za sigurnost koji iznosi od 500 EUR do 2000 EUR, ovisno o plovilu.<\/p>\n\n\n\n<p>Polog se mora platiti prije polaska i bit \u0107e vra\u0107en nakon pregleda plovila, pod uvjetom da nije nastala nikakva \u0161teta.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong>CHANGES TO RESERVATIONS<\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Sve promjene od strane kupca moraju se izvr\u0161iti telefonom, e-po\u0161tom na info@toto.hr ili izravno u uredu agencije.<\/p>\n\n\n\n<p>Promjene koje uklju\u010duju promjenu broja sudionika ili datuma usluge moraju se izvr\u0161iti najkasnije dva dana prije polaska.<\/p>\n\n\n\n<p>Organizator zadr\u017eava pravo prilagodbe cijene prema promjenama u rezervaciji.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong>CANCELLATION POLICY<\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Svaki otkaz od strane kupca ili posredni\u010dkog partnera mora biti izvr\u0161en u pisanom obliku putem e-po\u0161te na info@toto.hr.<\/p>\n\n\n\n<p>GRUPNI (ZAJEDNI\u010cKI) IZLETI<\/p>\n\n\n\n<p>Za rezervaciju otkazanu 24 sata ili vi\u0161e prije polaska, Organizator \u0107e izvr\u0161iti puni povrat novca.<\/p>\n\n\n\n<p>Za otkazivanje rezervacije manje od 24 sata prije polaska, naplatit \u0107e se puni iznos rezervacije.<\/p>\n\n\n\n<p>U slu\u010daju nedolaska, naplatit \u0107e se ukupna cijena rezervacije.<\/p>\n\n\n\n<p>PRIVATNI IZLETI, NAJAM BRODOVA SA SKIPEROM I TRANSFERI<\/p>\n\n\n\n<p>Potpuni povrat novca odobrava se za rezervacije otkazane vi\u0161e od 7 dana prije polaska.<\/p>\n\n\n\n<p>Za otkazivanje rezervacije manje od 7 dana prije polaska, naplatit \u0107e se puni iznos rezervacije.<\/p>\n\n\n\n<p>NAJAM BEZ PLOVICE<\/p>\n\n\n\n<p>Puni povrat novca odobrava se za rezervacije bez posade otkazane vi\u0161e od 7 dana prije polaska.<\/p>\n\n\n\n<p>Za otkazivanje rezervacije manje od 7 dana prije polaska, naplatit \u0107e se puni iznos rezervacije.<\/p>\n\n\n\n<p>U slu\u010daju otkazivanja, sve naknade za bankovni transfer ili tro\u0161kovi transakcije mogu biti odbijeni od povrata novca.<\/p>\n\n\n\n<p>OTKAZIVANJE OD STRANE ORGANIZATORA<\/p>\n\n\n\n<p>Organizator zadr\u017eava pravo otkazati ili na odgovaraju\u0107i na\u010din izmijeniti uslugu u slu\u010daju nepovoljnih vremenskih uvjeta, vi\u0161e sile, sigurnosnih problema, tehni\u010dkih problema ili ograni\u010denja nametnutih od strane nadle\u017enih tijela.<\/p>\n\n\n\n<p>Kupac \u0107e biti obavije\u0161ten o tome i ponudit \u0107e mu se promjena termina ili puni povrat novca.<\/p>\n\n\n\n<p>Organizator zadr\u017eava pravo otkazati izlet u slu\u010daju nedovoljnog broja sudionika. U tom slu\u010daju, putnik \u0107e biti obavije\u0161ten i izvr\u0161it \u0107e se puni povrat novca. <\/p>\n\n\n\n<p>Povrat novca obra\u0111uje se u roku od 7 do 14 radnih dana, ovisno o na\u010dinu pla\u0107anja i bankovnim postupcima.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong><strong>FORCE MAJEURE<\/strong><\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Organizator nije odgovoran za otkazivanje, ka\u0161njenje, izmjenu ili prekid usluge zbog doga\u0111aja vi\u0161e sile, uklju\u010duju\u0107i, ali ne ograni\u010davaju\u0107i se na: ekstremne vremenske uvjete, prirodne katastrofe, vladina ograni\u010denja, pandemije, odluke lu\u010dkih uprava, \u0161trajkove, rat, terorizam ili tehni\u010dki kvar plovila izvan razumne kontrole.<\/p>\n\n\n\n<p>U takvim slu\u010dajevima, Organizator \u0107e ponuditi promjenu termina ili povrat primljenih uplata.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong><strong><strong>LATE ARRIVAL AND NO-SHOW<\/strong><\/strong><\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Putnici su du\u017eni do\u0107i najmanje 15 minuta prije predvi\u0111enog vremena polaska.<\/p>\n\n\n\n<p>U slu\u010daju ka\u0161njenja, Organizator zadr\u017eava pravo zapo\u010deti uslugu bez gosta. U takvom slu\u010daju, rezervacija \u0107e se smatrati nedolaskom i povrat novca ne\u0107e biti izvr\u0161en. <\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong><strong><strong><strong>SAFETY AND CUSTOMER CONDUCT<\/strong><\/strong><\/strong><\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Svi putnici moraju se pridr\u017eavati sigurnosnih uputa koje daju skiper i posada.<\/p>\n\n\n\n<p>Skiperova odluka u vezi sigurnosti je kona\u010dna.<\/p>\n\n\n\n<p>Organizator zadr\u017eava pravo odbiti uslugu, odbiti ukrcaj ili prekinuti sudjelovanje ako je putnik pijan, pona\u0161a se agresivno, odbija slijediti upute ili ugro\u017eava sigurnost putnika ili posade. U takvom slu\u010daju povrat novca ne\u0107e biti izvr\u0161en. <\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong><strong><strong><strong><strong>EQUIPMENT<\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Sva plovila koja se koriste za organiziranje izleta ili najam opremljena su svom potrebnom sigurnosnom opremom (prsluci za spa\u0161avanje, oprema za prvu pomo\u0107 itd.) u skladu s hrvatskim pomorskim propisima.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong><strong><strong><strong><strong><strong>HEALTH<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Organizator ne preporu\u010duje izlete ili najam gliserom putnicima s problemima s le\u0111ima ili smanjenom pokretljivo\u0161\u0107u, putnicima koji uzimaju lijekove i trudnicama. Spomenuti putnici sudjeluju na vlastitu odgovornost.<br\/> Organizator ne\u0107e biti odgovoran za bilo kakvu ozljedu, bolest, smrt ili gubitak koji proizlaze iz:<br\/> radnje i\/ili propusti kupca<br\/> radnje i\/ili propusti tre\u0107ih strana koje nisu povezane s uslugom<br\/> doga\u0111aji vi\u0161e sile <\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong><strong><strong><strong><strong><strong><strong>CUSTOMER\u2019S RESPONSIBILITY<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Organizator ne odgovara za bilo kakav gubitak osobnih stvari, dokumenata, novca ili dragocjenosti.<\/p>\n\n\n\n<p>Kupci su odgovorni za vlastito pona\u0161anje i po\u0161tivanje hrvatskih zakona i propisa.<\/p>\n\n\n\n<p>Organizator nije odgovoran za ka\u0161njenja ili prekide usluge uzrokovane prometom, zagu\u0161enjem luke ili okolnostima izvan razumne kontrole.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong><strong><strong><strong><strong><strong><strong><strong>LIABILITY LIMITATION<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Odgovornost Organizatora ograni\u010dena je na iznos pla\u0107en za uslugu, osim u slu\u010dajevima namjernog nedoli\u010dnog pona\u0161anja ili grube nepa\u017enje.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>AGE REQUIREMENTS<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Korisnici moraju imati 18 ili vi\u0161e godina da bi rezervirali uslugu.<\/p>\n\n\n\n<p>Maloljetnici mogu sudjelovati samo u pratnji odrasle osobe ili uz pismenu suglasnost roditelja.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>PARTNERS AND INTERMEDIARIES<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Ako se usluga rezervira putem partnera ili posrednika, partner je odgovoran za osiguravanje da je kupac informiran o ovim Uvjetima i odredbama.<\/p>\n\n\n\n<p>Organizator ne odgovara za neto\u010dne informacije koje dostave partneri.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>PERSONAL INFORMATION AND GDPR<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Toto Travelu su potrebni osobni podaci kupaca (ime, prezime, kontaktni broj) za potrebe rezervacije.<\/p>\n\n\n\n<p>Za najam plovila bez posade, korisnik mora predo\u010diti va\u017ee\u0107u dozvolu za upravljanje plovilom.<\/p>\n\n\n\n<p>Svi osobni podaci obra\u0111uju se u skladu s Op\u0107om uredbom o za\u0161titi podataka (EU) 2016\/679 i va\u017ee\u0107im hrvatskim zakonima.<\/p>\n\n\n\n<p>Osobni podaci ne\u0107e se prodavati, trgovati ili iznajmljivati \u200b\u200btre\u0107im stranama osim kada je to zakonom propisano.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>PHOTO AND MEDIA USE<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Organizator mo\u017ee snimati fotografije ili videozapise tijekom obilazaka u promotivne svrhe.<\/p>\n\n\n\n<p>Kupci koji ne \u017eele do\u0107i moraju unaprijed obavijestiti Organizatora.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>COMPLAINTS<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>U malo vjerojatnom slu\u010daju da putnik ima razloga za pritu\u017ebu, mora odmah obavijestiti posadu i ured.<\/p>\n\n\n\n<p>Ako putnik ostane nezadovoljan, mora podnijeti pisanu pritu\u017ebu u roku od 14 dana od zavr\u0161etka usluge, uklju\u010duju\u0107i referencu rezervacije i sve detalje.<\/p>\n\n\n\n<p>Organizator \u0107e odgovoriti na pritu\u017ebe u skladu s va\u017ee\u0107im hrvatskim propisima o za\u0161titi potro\u0161a\u010da.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>PRIVACY<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Toto Travel se obvezuje na za\u0161titu osobnih podataka kupaca i partnera.<\/p>\n<\/div><\/div><\/section>\n\n<section class=\"o-container\"><div class=\"o-row u-mb-2 u-mb-4@md\"><div class=\"o-col-3@lg\"><h6 class=\"u-uppercase\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>GOVERNING LAW AND JURISDICTION<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div><div class=\"o-col-9@lg\">\n<p>Ovi Uvjeti i odredbe ure\u0111eni su zakonima Republike Hrvatske.<\/p>\n\n\n\n<p>Svi sporovi koji proizlaze iz ovih Uvjeta podlije\u017eu isklju\u010divoj nadle\u017enosti nadle\u017enog suda u Splitu, Hrvatska.<\/p>\n<\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":8287,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-2772","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Uvjeti i odredbe &#187; Toto Travel - Split<\/title>\n<meta name=\"description\" content=\"Uvjeti i odredbe\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/\" \/>\n<meta name=\"twitter:label1\" content=\"Procijenjeno vrijeme \u010ditanja\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/\",\"url\":\"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/\",\"name\":\"Uvjeti i odredbe &#187; Toto Travel - Split\",\"isPartOf\":{\"@id\":\"https:\/\/toto.hr\/split\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2025\/09\/hero-6.jpg\",\"datePublished\":\"2021-06-30T09:22:19+00:00\",\"dateModified\":\"2026-02-25T10:16:26+00:00\",\"description\":\"Uvjeti i odredbe\",\"breadcrumb\":{\"@id\":\"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/#breadcrumb\"},\"inLanguage\":\"hr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"hr\",\"@id\":\"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/#primaryimage\",\"url\":\"https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2025\/09\/hero-6.jpg\",\"contentUrl\":\"https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2025\/09\/hero-6.jpg\",\"width\":1440,\"height\":500},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/toto.hr\/split\/hr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Uvjeti i odredbe\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/toto.hr\/split\/#website\",\"url\":\"https:\/\/toto.hr\/split\/\",\"name\":\"Toto Travel - Split\",\"description\":\"Boat Trip Adventures from Split Croatia\",\"publisher\":{\"@id\":\"https:\/\/toto.hr\/split\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/toto.hr\/split\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"hr\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/toto.hr\/split\/#organization\",\"name\":\"Toto Travel - Boat Trips Adventures Split\",\"url\":\"https:\/\/toto.hr\/split\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"hr\",\"@id\":\"https:\/\/toto.hr\/split\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2020\/07\/toto_travel_logo.jpg\",\"contentUrl\":\"https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2020\/07\/toto_travel_logo.jpg\",\"width\":410,\"height\":195,\"caption\":\"Toto Travel - Boat Trips Adventures Split\"},\"image\":{\"@id\":\"https:\/\/toto.hr\/split\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/web.facebook.com\/Toto-Travel-Boat-Trip-Adventures-104729731249453\",\"https:\/\/www.instagram.com\/toto_travel_split\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Uvjeti i odredbe &#187; Toto Travel - Split","description":"Uvjeti i odredbe","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/","twitter_misc":{"Procijenjeno vrijeme \u010ditanja":"4 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/","url":"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/","name":"Uvjeti i odredbe &#187; Toto Travel - Split","isPartOf":{"@id":"https:\/\/toto.hr\/split\/#website"},"primaryImageOfPage":{"@id":"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/#primaryimage"},"image":{"@id":"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/#primaryimage"},"thumbnailUrl":"https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2025\/09\/hero-6.jpg","datePublished":"2021-06-30T09:22:19+00:00","dateModified":"2026-02-25T10:16:26+00:00","description":"Uvjeti i odredbe","breadcrumb":{"@id":"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/#breadcrumb"},"inLanguage":"hr","potentialAction":[{"@type":"ReadAction","target":["https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/"]}]},{"@type":"ImageObject","inLanguage":"hr","@id":"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/#primaryimage","url":"https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2025\/09\/hero-6.jpg","contentUrl":"https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2025\/09\/hero-6.jpg","width":1440,"height":500},{"@type":"BreadcrumbList","@id":"https:\/\/toto.hr\/split\/hr\/uvjeti-i-odredbe\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/toto.hr\/split\/hr\/"},{"@type":"ListItem","position":2,"name":"Uvjeti i odredbe"}]},{"@type":"WebSite","@id":"https:\/\/toto.hr\/split\/#website","url":"https:\/\/toto.hr\/split\/","name":"Toto Travel - Split","description":"Boat Trip Adventures from Split Croatia","publisher":{"@id":"https:\/\/toto.hr\/split\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/toto.hr\/split\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"hr"},{"@type":"Organization","@id":"https:\/\/toto.hr\/split\/#organization","name":"Toto Travel - Boat Trips Adventures Split","url":"https:\/\/toto.hr\/split\/","logo":{"@type":"ImageObject","inLanguage":"hr","@id":"https:\/\/toto.hr\/split\/#\/schema\/logo\/image\/","url":"https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2020\/07\/toto_travel_logo.jpg","contentUrl":"https:\/\/toto.hr\/split\/wp-content\/uploads\/sites\/3\/2020\/07\/toto_travel_logo.jpg","width":410,"height":195,"caption":"Toto Travel - Boat Trips Adventures Split"},"image":{"@id":"https:\/\/toto.hr\/split\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/web.facebook.com\/Toto-Travel-Boat-Trip-Adventures-104729731249453","https:\/\/www.instagram.com\/toto_travel_split\/"]}]}},"_links":{"self":[{"href":"https:\/\/toto.hr\/split\/hr\/wp-json\/wp\/v2\/pages\/2772","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/toto.hr\/split\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/toto.hr\/split\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/toto.hr\/split\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/toto.hr\/split\/hr\/wp-json\/wp\/v2\/comments?post=2772"}],"version-history":[{"count":8,"href":"https:\/\/toto.hr\/split\/hr\/wp-json\/wp\/v2\/pages\/2772\/revisions"}],"predecessor-version":[{"id":8638,"href":"https:\/\/toto.hr\/split\/hr\/wp-json\/wp\/v2\/pages\/2772\/revisions\/8638"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/toto.hr\/split\/hr\/wp-json\/wp\/v2\/media\/8287"}],"wp:attachment":[{"href":"https:\/\/toto.hr\/split\/hr\/wp-json\/wp\/v2\/media?parent=2772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}